Accident occurring in Germany
DBGK is competent if the accident has occurred in Germany with the involvement of a foreign motor vehicle.
If the adverse party’s vehicle was registered in Germany, the Compensation Fund of Verkehrsopferhilfe e. V. (VOH) might be competent. For further details see here.
Notification of claim
You may file the claim with DBGK and claim damages. DBGK delegates claim settlement to a claims settler (insurance company or settlement agency). The claims settler chosen normally depends on the foreign insurer with which the other party is insured. Therefore: If the insurer of the foreign tortfeasor’s vehicle is known to you, we may normally immediately name the body which will handle the claim in Germany. Please click here.
Otherwise, there are the following possibilities to contact DBGK:
- by telephone on 030/20205757
- by e-mail at claims[at]gruene-karte.de
- by fax on 030/20206757
If the claim is to be filed by e-mail or fax, please use our prepared notification form.
General information on the handling of claims by DBGK can be found in our leaflet on the handling of motor liability claims by the Association Deutsches Büro Grüne Karte.
DBGK is not competent in the case of an accident having occurred abroad.
You may possibly obtain help from Entschädigungsstelle für Auslandsunfälle (“Compensation Agency for Accidents Abroad”). For further details see here.